Our TurboTax FAQ Why can't I find my TurboTax Online return? will help you find your return if you used TurboTax Online. If you used TurboTax CD/Download, please follow this next link. I'm using TurboTax CD/download edition but can't find the file on my computer that contains my tax ...  Thank you for using TurboTax. ... View more

Thank you for the information. We will use it to see if we can recreate the error and work on correcting this for you. We will update you as soon as we have any information. We appreciate your patience. ... View more

Thank you for the information. We will use it to see if we can recreate the error and work on correcting this for you. We will update you as soon as we have any information. We appreciate your patience. ... View more

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. Thank you for your patience.   ... View more

Yes, we are working on this issue and will be updating you as soon as possible. Thank you for this information. ... View more

The option to print a tax return in the Online version becomes visible only after you pay for that specific return. After paying, the FILE menu lists the available print options. TurboTax Free users don’t have to pay to print a tax return, but will still need to go through the payment section to reach the print option. For tax year 2021, TurboTax’s print feature becomes available on February 21 when NETFILE opens. To print or save a copy of your current tax return for future reference, complete the following steps: In the menu, select FILE, then select Print Your Tax Return On the screen that appears, select the link to download a PDF copy of your return As you mentioned buying the CD/Download version, please follow this link to see where to Purchase TurboTax at a retail store near you   Thank you for using TurboTax. ... View more

Unfortunately, the option to print a tax return becomes visible only after you pay for that specific return. After paying, the FILE menu lists the available print options. TurboTax Free users don’t have to pay to print a tax return, but will still need to go through the payment section to reach the print option.   Please see our TurboTax FAQ for additional information. How do I print/save a copy of my return in TurboTax Online?   Thank you for using TurboTax. ... View more

Can you please confirm with us which TurboTax software and version you are using? Are you using Online or CD/Download? Are you stuck on the error page or can you click on a Back or Continue button?  This information is required so we can possibly replicate the error message you are receiving so we can find the resolution. ... View more

Can you please confirm with us which TurboTax software and version you are using? Are you using Online or CD/Download? Are you stuck on the error page or can you click on a Back or Continue button?  This information is required so we can possibly replicate the error message you are receiving so we can find the resolution. ... View more

Please review our TurboTax FAQ Understanding your TurboTax product licence code to verify if any steps have been missed. Thank you for choosing TurboTax. ... View more