Kstosh
New Member

activation code missing in e-mail

I purchased the product on Dec 19, 2023 but I can not find the confirmation e-mail to activate my download. Can you help me retrieve it? I can see the payment on my credit card but the e-mail is nowhere to be found. Thanks. 

Getting started

Have you checked your Junk/Spam folder?

Kstosh
New Member

Getting started

I have. I spent over an hour today checking everything 

Getting started

I've resent the receipt email to the address on file. Let me know if you got it.

Kstosh
New Member

Getting started

I received it, thank you!