I paid for the self employed turbotax edition. I was prompted to pay again before filing taxes.

My bank account has registered that the payment was made, but turbotax hasn't

Getting started

If you didn't enter your code at turbotax.ca/activate before you started your returns, you can enter it in the coupon code space. 

 

If you added Assist & Review or the Premium Pack to your return, these options are an extra cost.