I purchased 2023 Turbo Tax desktop installation version. I cannot find email with license code to activate.

Support page info asks me to look for email from Turbo Tax with my payment receipt, which I cannot find in Inbox or Trash. I called support line but cannot get anyone to talk to or get a Support ID, instead I received the link to the same support page. Does anyone know how to talk to Support Agent or any process to receive License code ?