Unable to connect to Revenu Quebec to download tax slips

Successfully imported tax slips from Revenu Quebec for myself.  When it comes to do the same for my spouse, I encounter error in connection. I know the Notice of Assessment number is correct.

Getting started

What is the error code you are receiving? You do not need to use the Netfile Access Code. Please remove it, clear your cache, sign out of your return and restart your computer.

 

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