Getting started

Ya they lost me as a customer as well. Literally any other option is cheaper. We just have to deal with it being less user friendly. It’s nothing to do with what you clicked or how u filed. They are just money hungry. Just forked over 176$ to file my taxes. Absolutely absurd. Would be cheaper for me to just have someone else file for me. 8 years of paying these guys and now I’m officially done.