Agreed will be using a different filing service next year. Currently cannot get the 20% off with Scotiabank even after calling TurboTax's customer service and spending an hour on the phone with them going in circles. They told me to start a new return, after completing one already, and I did and still no discount applied. Very frustrating. Wouldn't the easiest solution be to just give a coupon code to apply to rectify your customer's problem quickly instead of acting like you can't do anything about it?
