@srgordon For TurboTax 2018 re-installation, make sure your internet connection is good and if you have any anti-virus installed, please turn that off before installing TurboTax Desktop and you can turn that back on after the installation. If the issue persist please contact Product Support so we can investigate this issue for you.
You can call customer support at 1-888-829-8608.
We are available Monday through Friday 9 AM to 6 PM ET for English and French support.
We are closed on the weekends for now.
Thank you for choosing TurboTax.
