After self-filing with Turbotax for years, in 2023 I upgraded to the TurboTax Live Full Service Deluxe 2023. I want to return to "File Myself" but am being forced to TurboTax Live Full Service Premier. Please help me select my own option for filing in 2024. Also, after logging in, I discovered that Turbotax did not remember any of my personal details. I am being asked to reenter everything,(name, SIN, address etc.) Isn't that the point of having an account and using your product year-over-year? If I cannot downgrade I will use another tool.
