Whether you use TurboTax Desktop or Online, the estimated CCB amount will appear in the Review section. Also, if you are using TTD, in Form mode, you can access the CCB form.

At this moment, we are aware of an issue with the estimated amount given by our software, and our teams are working on a solution in the near future.

Please note that this amount is an estimate (even if wrong) and in no way affects your tax return, as it is the government that decides how much you will be entitled to receive.

Thank you for your understanding and patience.

Thank you for choosing TurboTax.

It's showing up but it's not calculating properly. Am doing taxes for my niece, only has T5007 and one child. It  says her total child tax for the 2025-2026 year will be $747.00. Nothing changed from last year and she received $7,787 for the year. Tried updating but it's up to date. 

@RoseannMacF 

We are aware of the issue, and our development team is working to resolve it ASAP.

In the meantime you can use this calculator on the Canada Revenue Agency (CRA) website to see an estimate of your Canada child benefit (CCB): Child and family benefits calculator

So even if it is not “calculating “ it has still been applied for correct? Can we safely fill now or should we wait for a fix? 

still not showing yet

support pls any time soon to fix

@JayA0731 Your tax return is your application for the CCB. The CRA will look at your return and decide if you qualify and how much you can get.

@yasirjassim We are aware of the issue, and our development team is working to resolve it ASAP.

In the meantime you can use this calculator on the Canada Revenue Agency (CRA) website to see an estimate of your Canada child benefit (CCB): Child and family benefits calculator

Kindly advise when this issue will be resolved. Its March 6, 2025 and I just plugged in all the info but its not showing CCB anywhere.

I updated turbo tax and it fixed the issue for me, try checking for updates

I am using online portal not the desktop. There is nothing mention of CCB payment whatsoever.

@mspathan81 You have to go through the review. The CCB estimate is shown a few pages after the one where you certify your info.