Getting started

Yes I tried everything but the negative amount on this line, represents my spouse’s net income… If you read it… it says add lines 1 to 3 if it’s a negative put 0 … the program is not putting a zero it’s leaving a negative number and I shouldn’t have to go in and change my actual amounts to make it work the program needs to be fixed

I don’t have access to the forms used to calculate the credit…More importantly… I can’t be only one getting this error code … and I have literally come up with the answer for you… please excuse my frustration but I have been dealing with this on the phone with TurboTax multiple days and  everyone just keeps trying to troubleshoot and have me change numbers in my tax return… problem is NOT MY RETURN it’s the program making the calculations