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I couldn’t file either and my return is quite basic. Paid the fee and then tried to submit, with a response saying one or more forms are unavailable, try again later. I called customer support twice. First time the representative was completely clueless, with several moments of stunned silence. The second person said “try again in three days.” I’ll try again next week and if it doesn’t work then I expect a full refund! This is so frustrating. I too have used TurboTax for several years and have found it to be very user friendly. This year is not user friendly at all!
2 weeks ago