Getting started

I must admit now I am confused. You just said it is CRA that locks the forms and finalized them, but the link says it is Turbo Tax that finalizes the forms in order to align with CRA requirements. So which is it? CRA’s fault or TurboTax? Secondly the link that you sent, and which has been referenced many times by multiple moderators, is not helpful at all and does not explain the issue and the specific actions being done to correct them. We just have to trust that it will magically get fixed before the tax deadline. That frankly is not acceptable if you’ve already accepted payment for the product.