That's too bad. And its too bad you paid for premier, the features list in the marketing has always been misleading. The 8 returns for ~$30 Deluxe online version (purple) at Costco can do any type of returns, from business to complex stocks and bonds trading. They make it sound like you need the expensive one but its not the case. The 'interview' might be slightly tweaked, but if you've used it forever you dont need the interviews mostly. I learned that after buying premier/business version to do my wife's real estate agent corp filing one year, several years ago. Nothing special, I was able replicate the next year in basic/deluxe. I wish they had an even basic one... fill in t slips, do a check and file, most of 'features' they added are the buggy things...
ps: this is the post I thought I was replying to... didnt realize it doesnt link
Same problem. I have been using Turbotax for over 10 years and am very disappointed with the lack of support. I have the same problem and spent quite a bit of time on the phone with no resolution. I pay so much more for the premier edition j
