Adding more information: Turbotax online.

Did you file your 2023 return using NETFILE? If you printed it and mailed it then you won't see the NETFILE option.

Hi Susan, yes, I did use Netfile

On the My returns page, is your return showing that it's been filed or that it's still "In Progress"?

Hi Susan, it shows as "Status: Complete | TurboTax Premier" and inside this return, when I scroll all the way down to Filling Hub, it show's as filled with the express NOA next to it. 

Thank you!

Are you using an online version or a desktop version? Make sure that if using a desktop version, it should be up to date.

Hi Aniqua, I had included on the first post that it is the online version.

Have you tried clearing cookies and cache or using a different browser? Give that a try, and if this doesn't work, we would suggest contacting our product support team by phone.