Apparently my original question is not accessible from this part of the forum so I am posting it here so you can understand the issue :
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My family uses TurboTax Deluxe desktop retail. We are 3 people with each their own computer so we need all 3 activations provided by the Key.
I installed TurboTax on my computer and used the last of the three activations. Last week however I had a hard drive failure and had to re-install windows and most of my software. Unfortunately TurboTax will not activate anymore as all 3 activations have already been used. I am still using the same exact computer as before, all I did was a fresh windows install.
I asked technical support on the phone for a solution but they could not help. I would like a clear answer from TurboTax support about how to solve this issue.
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