How can I file a return for a previous year using TurboTax online? When I try, it only offers 2024.

I bought the download version for 2021 and cannot install it on my work laptop. I've been advised that I can request a refund, but I'd happily trade for an online version.

Getting started

TurboTax Online for 2021 has been discontinued. TurboTax Desktop is the only option we have for 2021.

 

What is the issue that you are having with installing on your laptop?