This is a bad idea!!! 

This is by far the worst design ever. Lost a customer, there are plenty of better free alternatives.

Please let us know if the 2nd family member that installs the software on his desktop, is the person now able to see my tax information since we are now sharing my account information?

I downloaded the online version of TurbotaX (Canada) on my Lenovo desktop computer and am having endless issues connecting to the CRA website - so I tried to log onto my wife's MAC and I can access the CRA website.

However, the issue is the Mac computer when in the online version of Turbotax online - it does not recognize that I already purchased the turbotax and cannot access my current 2024 taxes that are partially completed.  The online program wants me to pick and pay for a turbotax program to use.  

Why and how do I access my partially completed 2024 tax return on another computer when logged in online to Turbotax?

@Candian_tax_payer You will not be able to access each other's data if you are using the desktop version and it is installed on two separate computers. 

I have a related question, and, being new to the forum, am not sure of even how to post a question. So, this being the closest to what's troubling me, I ask here ...

I've been using TurboTax for over 10 years - one of the founders of the original company is a personal friend. So, GREAT product.  Every year, I use the STANDARD version, as I only do my and my wife's returns, and I need the carry-forwards for capital gains, medical deductions, and charitable contributions.  After hours of trying to get some clarity, it appears that the "STANDARD" version this year is no longer standard. To get the same functionality, it appears I now have to buy the PREMIUM version.

I'm a pensioner.  STANDARD always cost $35 plus/minus $5. Now Intuit wants $90 for PREMIUM, to do THE SAME THING that STANDARD did. Am I reading this correctly?

Would appreciate any insight.

I have been buying Turbo Tax Standard Desktop version and sharing with my Dad for the past 15 years.

The change this year ...  'forcing the license to  be linked to a single owner account to install'  is the most stupid and unreasonable decision Intuit have ever made.

1) There is no reason to install to 2 different computers if both computer are owned by the same person.

2) If the 2 computers are own by 2 different people, this forces 'the owner' to share his account details and hash out the MFA with the 2nd person. 

If intuit does not fix this next year, I have no choice but to switch to a different tax S/W.

Will be trying out another tax software going forward, been using Turbo Tax for 2 decades now. Not quite sure why they insist on users making an account with them, or why they can't make it so a license code can be used on 2 accounts. I guess they want to make it as difficult for people to install it on 2 different PC as possible. Either choose to pay for another copy or lose your confidentiality I guess. 

This is ableist policy which disproportionately harms Disabled people especially disabled people dependent on abusers which 50% of disabled people who have caregivers are. Forcing us to use the same account as our abusers takes all power out of our hands and forces us to disclose our fiances to abusers, making financial abuse easier. You are effectively helping abusers with this policy. Shame on you. You have a duty to accommodate, that includes allowing multiple accounts to use the same keys on different accounts. You did this intentionally to make more money and you are harming Disabled people, Women, BIPOC and 2SLGBTQIA+ in the process as we are disproportionately more likely to be poor and in abusive relationships with the person who paid for the key to your program. How do I know this? I am a member of all 4 communities listed, the person who provided the code to me has been abusing me my entire life and I finally got SOME financial freedom and now you are forcing me to ask him for a favour and he is going to ask for one in return and that favour will be ABUSING ME!!!!!!!!!!! And before you tell me to go to a shelter, etc. I CAN'T THEY AREN'T ACCESSIBLE TO PERSONS WITH DISABILITIES. So how dare you make life harder for consumers in an economy that is literally causing us to die to poverty. SHAME ON YOU.