I downloaded the online version of TurbotaX (Canada) on my Lenovo desktop computer and am having endless issues connecting to the CRA website - so I tried to log onto my wife's MAC and I can access the CRA website.
However, the issue is the Mac computer when in the online version of Turbotax online - it does not recognize that I already purchased the turbotax and cannot access my current 2024 taxes that are partially completed. The online program wants me to pick and pay for a turbotax program to use.
Why and how do I access my partially completed 2024 tax return on another computer when logged in online to Turbotax?
