Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns.

I can do this but I no longer have my code. Help!

I still have the download file on my pc.

Yes, but the download you have on your computer doesn't have the latest updates which are in the download on our website. When you reinstall, you'll be asked to sign & and your code will be there.

Did not help me.

Could you please provide us with more information so we can assist you in a better way? Are you getting any error message?