Hi Veronique @TurboTaxVeronique,
I saw this thread about the ON479-A CARE tax credit reassessment issue. I contacted TurboTax a couple of weeks ago about this same situation, which cost us a reassessment of >$6,000 for 2022 and 2023. The customer service escalated to remote desktop tech. They were very rude and dismissive of my concerns, stating that this is not the software's issue and blamed it on us.
After reading this forum, it is clear we are not the only ones affected by this. How can we prepare a request to TurboTax to address this situation?
