LJG
Level 3

Getting started

This is not correct.  TurboTax Standard 2024 for Windows.

 

As I explained to you in detail 3 weeks ago their is no reference to an "Account Holder" in the software.  The desktop software can be used to prepare multiple tax returns for different "Tax Payers".  As with user MangoTaxes the Great News NetFile Confirmation email is being sent by TurboTax servers to an old Tax Payer email that is no longer in use, but there is no way to correct the email address.  In my case, the Tax Payer's address is already corrected on CRA My Account and the CRA's own confirmation email is going to the correct address.  

 

As MangoTaxes suggests, this is a potential security breach if TurboTax is sending confidential emails to addresses no longer in use, perhaps inaccessible, or accessible to other parties that are no longer authorized such as a former employer or spouse.  

 

Please identify how we can correct these email address when this situation arises.