Getting started

It was the same last year.  Starting in 2023 you need to sign in or create an account to install the Desktop program.  Under the File tab it shows the account you signed into.  You can sign out if you want, but you will need to sign in again to e-file, update, or install states.  And another reason is so they can enforce the License that you can only install on 5 computers you own and efile 5 returns.  After you install it you can still use it offline.

 

Or did you accidentally get into the Online version?   That’s been happening to people who bought the Desktop program.   Did you get it installed and activated with the 16 digit License Code ?