Getting started

@TurboTaxBrenda1 
@TedN1 
Hello. Thanks for responding. Just to confirm, I was sent a 40% off coupon (picture attached in my original post). When I went to finish filing my taxes, the 40% coupon was never applied. It looks like I was messaged saying that I would have a private response, but I haven't received anything. My files needed to be filed so I had to pay full price.  Now I see that you messaged me wondering why I'm waiting for a response. Frankly, I would like to be reimbursed the 40% off as promised in that email that was sent to me. It clearly said that it would be applied at checkout and it never was. Please let me know if you need more information than this. Thank you!