Same here. I purchased a program to do 8, completed 5 in April and when I tried to do 2 more yesterday it is asking me for payment, despite clearly showing only 5 have been used. Turbotax is suggesting I deleted some returns in order to free up licences? I have been using this program for 7 years, doing primarily the exact returns each year. I have never had an issue until this year and support is unwilling to figure out the issues. Prefers to make false accusations. Horrible customer service.
