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Getting started
This conversation is taking way longer than it should have. I don't think you understood my problem so just to clarify, the problem is simply that I am setting up a new computer that I want to install TurboTax 2024 on, but I have lost the license code. It is the license code that I needed. Fortunately, miracle of miracles, I finally got somebody on the phone at TurboTax, and she solved the problem almost immediately. So to complete this discussion, and for the benefit of anyone else who has the same problem, I will explain the solution. It turns out that if you know where to look (most people won't), in my case on my old computer, which has a running version of TurboTax 2024, there is a simple, but very obscure way to find ones license code. The sequence of menus is as follows: View > Summary > Return Counter Summary > Details. Why this information is hidden like this, as opposed to showing it showing it under Help > About TurboTax is a mystery.