Getting started

As the originator of this thread I am finally circling back.

I installed TurboTax Canada 2025 Standard on my Windows 10 with ESU installed and it presents this window:
Capture.JPG

It doesn't detect that the computer has ESU or not.
It will allow installation on Windows 10 but we are accepting the risk of using an unsupported operating system, even if using ESU.

The question then is: if I call for support for a TurboTax 2025 issue on this computer running Windows 10 ESU, will Intuit assist me or not?

 

Also, it is unfortunate our American friends have joined into this thread. The American TurboTax is a completely different software, done by a completely different team and a different support policy. TurboTax Canada is really the old QuickTax updated since it was started way back in 1999. Hopefully people using the USA TurboTax can post their questions on the American side of Intuit's site instead of here.

Clark.