I paid for turbotax 2022, but it is not working on my mac running OS Catalina. Also, I didn't get a licensing number and I cant access my downloads.

mcgflower · ‎January 13, 2026

When I hit account settings nothing happens. I do have my order number, but didn't get to copy the licensing number. I just dont want that $30 to disappear completely.

TurboTaxBrenda · ‎January 14, 2026

Unfortunately, our TurboTax Desktop/download version is not compatible with Mac; you can request a refund here: How do I get a refund for a TurboTax product?

Thank you for choosing TurboTax.

I paid for turbotax 2022, but it is not working on my mac running OS Catalina. Also, I didn't get a licensing number and I cant access my downloads.

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