I have used TurboTax in some form for decades. This year my spouse and I have a very simple tax situation, T5, T4A, medical expenses and donations. I have $18 of interest income not on a T5 and for that Intuit tells me I need Premier edition.
Thank you, you have lost 2 customers for life.
My suggestion is lock whatever you wish behind your paywall, but maybe allow 2 or 3 (heck, even 1) locked features in the previous version before requiring an upgrade. If this had been done, you'd still have a customer and I plan on living another 20 years at least.
