Getting started

There was no way to opt out.  I will no longer use your service.  I am willing to pay for normal but do not need any assistance and it seems like I have to pay.  I work for a financial institution and I do not need any assistance.  If I need to start a new return I will.  This is just a money making scheme and I will report to the BBB if I cannot do my taxes without a 200$ upgrade.