Dear TurboTax,
I downloaded 2024 because that is the year I should have filed my tax return for 2023. Once I opened the software I realized I needed 2023. Can I please get a refund? Also I paid in February 2024 for my 2023 tax return which I completed online but did not fully submit. Is there a way to access and complete or do I need the desktop software?
Hoping you can refund desktop 2024 as I am now going to download 2023.
Thank you,
Janevieve Parks
