user17761032221
New Member

I bought the download turbotax standard at costco. But I can only use the Online version on my work computer. can I convert the purchased version to the online version?

this is for 2025, any help out there?
‎April 14, 2026 10:36 AM
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TurboTax_Susan
Moderator
Moderator

Getting started

No. The codes for TurboTax Do It Yourself (Online) will not work with TurboTax Desktop & vice-versa.

 

If you would like a refund for the Deluxe TurboTax Do It Yourself (Online) 8 return package, you can use the form on this FAQ to request one: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/taxation/get-refund-turbota...

 

‎April 14, 2026 10:43 AM
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