@jannyp01 To fix greyed-out "Save as PDF" or non-functional download buttons, try using your browser's native print function (Ctrl+P or Cmd+P) and selecting "Save as PDF" as the printer. If this fails, clear your browser cache, check for software updates, or try printing to a different format, such as Microsoft Print to PDF.
If the issue persists, we suggest contacting our product support team.
