BenGreene
Returning Member

Getting started

Yes, I have tried signing out and then signing back in.  

 

I just tried starting a new return, which does work.  However, when I then switch to the saved return I wish to complete, then the error message appears again.  But if your solution is for ME to input all the information I have already entered, then I am NOT satisfied.  Ours is a complex return, with rental income, etc.  I know that you have that data somewhere.  It would take quite a while to do it all again.  Can YOU not access it?