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Can't reset password because of a missing password reset code, and there is nowhere to enter a code nor did I receive one.
I'm redirected to a Create a new password page, even though I'm already signed into my account that should contain my previous years' tax return. However, I proceeded to try to reset my password. The page asks me
"Create a password you've never used before. This will help keep your account safe."User ID is greyed out.
I enter a new password in the
Confirm password" boxes. Then I get the error
"Invalid password reset code. Please try again"
but there is no box for a reset code, nor was I ever given a code in this reset password flow.
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October 30, 2019
7:06 AM
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October 30, 2019
7:06 AM