Investors and rental owners

I called in but because I’m behind a firewall on my work computer they can’t remote in to check. I’m an accountant and it’s definitely a TurboTax issue. I made sure the exemption was entered on line 25400? on the forms and went through the forms instead, to Netfile. If you try using EasyStep, it won’t let you proceed any further.  It just keeps saying you have $0 to claim,  so make sure you’ve got everything else entered past that point then go back and enter the capital gains and exemption limit on T657 and select Netfile from the menu ribbon and you’re good to go. The person I was speaking with agreed with me and said they’d put a note/ticket in. Hope that helps.