Hi TT Aniqua,
I have all this information entered - it's actually a reserve from last year.
Unfortunately, you have a bug in your software. After 8-hours on the phone Saturday (with both your technical team and then after I paid one of your "tax experts") we left it kind of unresolved. Your "tax expert" said there was a back-end fix coming and I should expect it by today. However, I got an e-mail after we hung up that seemed to indicate my request will remain unresolved.
There seems to be a bug in your software and little interest in fixing it. If there's not a bug your tax expert should have been able to help me. However, he wasn't even aware of the lifetime capital gains exemption. Perhaps because he is not at all familiar with the Canadian tax code.
This whole process has been frustrating. I spent over 8-hours on the phone and was extorted for additional money from an unhelpful expert to be left without any signs of resolution.
I've paid for TurboTax for 19 years but good chance this is the last time unless this can get sorted in a more satisfactory way.
