Amyvn
Returning Member

turbo tax easy step options are locked and I can't add "Other income sourses"

 

I went through all the steps by clicking "next" until I reached the end, and I did use CRA to import my income data. When I reached the end, I noticed it never showed me to option to add rental income, so I tried to go back but all the options are locked on the navigation menu. I went back step by step by clicking "back" but it seems to skip the "Other income sources" Going from "income summary" to "Principal residence".

Screenshot 2025-04-21 104541.png

I saw other similar questions were solved by going back to the summary, but I am also unable to do that. I cannot click on the link, as it is blocked, and if I keep clicking "back" eventually it shows this screen:Screenshot 2025-04-21 104953.png

And I am unable to go back further.

 

Please let me know how can I solve this issue.

 

Thanks.