Please make sure you have downloaded the Canadian version of the software and not the American.
Download link for 2018 software for Canada here: https://turbotax.intuit.ca/product/download/index.jsp
If you have purchased the wrong software, please contact our customer care team to assist you by clicking on the link below:
I want to talk to someone. How do I phone you?
https://turbotax.community.intuit.ca/replies/3152013
