Do you have Self Employment Income or expenses?
If the check boxes are truly all blank, and none of the upgrade reasons are a part of your return, please contact our Customer Care team to get a discount code to pay for the upgrade amount. I don't want you to spend too much time trying to discover what is causing the upgrade. Call our team at 1-888-829-8608 (Choose option#2 or 4 on the phone menu).
Post back if you still need assistance after getting the upgrade code.
Thanks.
- Clint
