The Premium Pack includes Priority Customer Care, Audit Defence (more details here: https://turbotax.intuit.ca/personal-tax-software/audit-defence.jsp) and ID Protection. 

• Audit Defence - get a professional tax expert by your side to fully represent you in the case of an audit by the Canada Revenue Agency

• Priority Care – much shorter wait times when you need to speak with a care agent

• ID Protection - ID Theft Monitoring and Assisted Identity Restoration in case of any suspicious activity related to your personal identity

You can find more details on each of these offerings by clicking on the image below: