If you are using the CD/Download version of TurboTax, please be sure you have all updates to the software installed. We were aware of this issue but it was resolved awhile ago. 

If after updating the software you are still having this issue, please contact our Support Team by following the link below and in the field that says "Ask your question", type in "your question" and you will be directed to an agent that can assist you. TurboTax Customer Support