He has RRIF income and he is 85 years old. Why can't he get the deduction?

I am filing this for my 85 year old brother in law. He had RRIF income in 2016. I want to claim the $2000.00 pension income credit? Turbo Tax is not allowing this credit???

Seniors and students

Which boxes are completed on his T4RIF?

Seniors and students

16

Seniors and students

Hello Janelle did u get my answer

Seniors and students

Box 16 on the T4RIF would be eligible pension for the pension credit. Are you seeing this amount on line 115 of his income tax return? Also, in his detailed tax summary, if you can confirm the pension credit is not showing on line 314. TurboTax calculates it automatically based on information entered.

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