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Seniors and students
Hi LyndaLee:
My latest update regarding this error/ problem.
I checked for any updates from TurboTax as of Mar16/20 and nothing.
(I had been told by support that they were aware of issue with the software and update would be done Sat. Mar14.)
I called support Mar. 16 evening and they had offered a link to a refund form page if i was interested to go that route! I said i would wait a few days before deciding. In the meantime, i thought i would try a few things:
1) Importing my T4 directly from CRA instead of manually inputting details.
2) Ignore the error prompt and Netfile anyway.
Tried #1 and it did not resolve problem.
Tried #2 and Netfiled my return successfully. I did this on the recommendation of CRA support staff who said more than likely return would be processed without problem. If i needed to change anything later i could go into my CRA My Services account and make a change.
So at this point i have Netfiled today and will wait 8 days to see what happens. I will come back to post any results, positive or other. Good luck with your situation !