Try these steps: 

Switch to Forms Mode (click the "Forms" icon at the top right).

In the list on the left, find Form 8283 or any Charitable Contribution Worksheet.

Select the form, then go to the Forms menu at the top and select Remove [Form Name].

Sometimes a single "yes" or $0 entry in the interview section keeps the form alive.

Return to the Federal menu and select Deductions & Credits.

Locate the Charitable Donation section.

Even if it says $0, select Revisit or Edit.

If it asks, "Did you make any donations?" choose No. Delete any charities that have a value of $0 from the list. 

If the issue persists, please contact us by phone.

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/

After entering some basic information about your problem, the page will provide you with the phone number of the team that can best assist you.

We are open Monday through Friday at 9 a.m. to 6 p.m. EST.

Thank you for contacting TurboTax.