Credits and deductions

@hhmyeung We recommend contacting phone support for more information on this issue so that they can screenshare and investigate it.

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/

 

After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

 

During tax season (from CRA NETFILE opening on February 24 to the regular filing deadline on April 30), support is available every day of the week during these hours:

 

9 AM to midnight ET for English support

Credits and deductions

Just downloaded the software now. Issue not resolved. Is Intuit working on the issue, or are we on our own?

 

Credits and deductions

The amounts in the calculations are correct—once you enter the amount you wish to contribute for the year on the line below the 14000 with your arrow, you will see when you click continue that the proper amount will be on the following page. 

 

Thank you for choosing TurboTax.

Credits and deductions

Anyone have any idea how i would fill this page out to reflect, 

Opening the FHSA in 2024

Contributing 250 in 2024 

Contributing 16 K in 2025 ( realize im 250 over, no worries)

 

I have no idea, I cant get it to reflect 

Credits and deductions

Turbotax hasn't updated this software error, and I doubt they will before tax deadline. They had FHSA errors last year and promised to fix but they didn't. I would suggest playing around with putting the amounts in the software (Variable "B" worked for me), and just make sure the amount you want to deduct shows up properly. Check the FHSA worksheet in "Forms" rather than the Easy Step and you'll see what I mean. Also, watch the wording on the FHSA "If you want to claim less than the amount......". It's worded backwards!! TURBOTAX, YOU HAVE TO DO BETTER! I'VE BEEN USING TURBOTAX ALL MY LIFE AND UNACCEPTABLE!! We paid for a product that was supposedly easy, however it's been brutal for the past 3 years!   

Credits and deductions

@coitty Can you please let us know if you are using TurboTax Online or TurboTax Desktop so that we can send you the steps?

 

Thank you for choosing TurboTax.

Credits and deductions

Desktop 

Credits and deductions

Hey man, yes this is quite frustrating. If I play around with all the fields not paying attention to what they really are for, I’m able to enter a combination that shows what I want on the main page. It comes up as 16,500 total contributions, claiming 16,000. 

as long as this page shows that do you think that’s OK?

Credits and deductions

any feedback here ? 

Credits and deductions

We have sent you a private message concerning entering your overcontribution in TurboTax.