Long time customer gone

Ibot

I bought the Deluxe Online Edition in store. I buy Turbotax every year and I buy it and netfile with no issue. This year I find out that I have to pay an additional $21 per return to file onto of what I paid in store. Mine and my spouse's situation is not complex. I find this hidden cost insulting and nickel and diming. I will find another option and look to return my Turbotax this year if I can. Either way I won't be using Turbotax next year.

TurboTaxAniqua

Did you activate and link the TurboTax Deluxe 8 license code to your account? If you missed that step, you'll have to pay for each return.

Because you did not use the Retail product, you can submit a refund request using the form provided below.

How do I get a refund for a TurboTax product?

Thank you for choosing TurboTax.

Long time customer gone

Filing