Russell44
Returning Member

Filing

I understand Schedule 3 is not available. My point is I do not need it. I have no capital gains/ losses or declarations to make. My schedule 3 is blank. So why am I waiting for this. This is clearly a Turbo Tax issue. Why would making a claim for a deduction of FHSA require Schedule 3?

Filing

@Russell44 If you are not using any locked forms, we suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare to investigate this issue for you.  

Russell44
Returning Member

Filing

I did last week. I shared my screen we went through my file. The support person concluded I did everything correctly and should not require a Schedule 3. He said I will need to wait for updates to Turbox Tax Software to resolve this issue. No timeline is given. I know I am not alone with issue. I am skeptical that this is being addressed.

 

Filing

I understand that TurboTax is not yet recertified for the CRA, but I don’t understand why the system is also blocking my filing with Revenue Quebec. Other tax software providers are allowing this, yet TurboTax is preventing me from proceeding.

Unfortunately, I only discovered this after making my payment, which was a frustrating and unexpected surprise. I would appreciate an immediate resolution or clarification on this issue.

Please let me know how this can be addressed and whether a refund is possible, given that I was unable to use the service as expected.

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

Filing

Mine have been on this screen for the past 20 days.

 

Here goes my hope for a very early filing.

 

Is it a Quebec problem?

Do we have a deadline on when it will be fix. They don't give any way to fix it or if anything should be done..

Filing

Please see the list of locked forms due to capital gains in both federal and provincial (Quebec). You will notice a list for both the online and desktop versions. 

Why does TurboTax say my forms are locked or haven't been finalized?

 

Thank you for choosing TurboTax.

mkalshar
New Member

Filing

Has it been resolved? I have the same issue!

bms1986
New Member

Filing

How can it be that E-filing is working at CRA but forms are not complete in software to permit printing and sending by mail?

When do expect the issue to be resolved?  Refunds are sitting with the Gov.  And it is March 9 BTW.
Will you send out email to subscribers to advise when these updates are complete?

Filing

I contacted support and they said they were currently working on the update.

 

They say it should be done during the week.

But it's on us to check.

Russell44
Returning Member

Filing

No not yet. No ECD!