LHodson2024
Returning Member

Filing

Thanks for the reply, I hope this is resolved shortly as it has been over 2 weeks now waiting. 

 

I look forward to your reply that it has been fixed. 

taxcanadian7
Returning Member

Filing

I too would like a solution. 2 weeks with no solution in the middle of tax season is unacceptable.

Filing

@LHodson2024 We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

LHodson2024
Returning Member

Filing

Any updates??  

 

 

Filing

@LHodson2024 We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

LHodson2024
Returning Member

Filing

Thanks for your reply. 

I did a return for someone else and was able to do the review. 

 

I tried mine again and still go the error. 

 

Just thought I would let you know as it may help the development team identify what is wrong. 

 

 

Filing

We appreciate your feedback. Yeah, starting your return over, you then may be able to successfully file it.  

 

 

Thank you for choosing TurboTax.

LHodson2024
Returning Member

Filing

Hi There, 

I was unable to delete the original return from myself and my husband, but tried a start a new return as you suggested and I was able to review and send.  But now that has used up 4 of 8 returns because I can't delete the original 2 returns I did that had the issue.  How do I get those 2 returns back?  I do several peoples income tax. 

 

Please advise. 

 

 
 

 

 

 

 

LHodson2024
Returning Member

Filing

HI There,

I am not sure if you have been following the string of comments, but I was able to send my return today, however, I had to start a new return which used up 1 more of my 8 returns available (actually 2 because I did my spouses too).   

Not sure if that's what you want to do but just thought I would let you know as I am not sure when a solution will be provided. 

 

Filing

@LHodson2024 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.