taxcanadian7
Returning Member

"This wasn't expected, but we're working on fixing it"

I keep trying to review and file my taxes and I keep getting the error "this wasn't expected but we're working on fixing it".  I have logged out, logged back in, tried to review again and continue to get this error.  Suggestions?

Filing

This issue should have been  resolved with the last update. Have you tried filing it again? 

taxcanadian7
Returning Member

Filing

I have tried, and spoke to someone yesterday and I don't have access to my taxes in progress at all.

Filing

Hi there, 

 

I have been trying to send my taxes and keep getting the above message.  I have tried on two different web browsers  and still no luck.  Can you let me know when this will be fixed?  I have been trying for over a week now. 

Linda

 

 

taxcanadian7
Returning Member

Filing

This is so frustrating.  I have been told to "wait" as it should resolve on it's own, but it's been over 48 hours and I'm still getting this message, and no support on how to fix it.

Filing

@taxcanadian7 Our development team is working on resolving that issue, ASAP. 

We appreciate your patience.